Frequently Asked Questions

Got a question? We’re here to help you stitch with ease.

KittyStitch Access & Plans

What is KittyStitch?
KittyStitch is a sewing project tracker — your personal digital assistant for organizing patterns, fabrics, notions, measurements, and every step of your sewing journey.

Do I need to be tech-savvy to use it?
Not at all! KittyStitch was designed with simplicity in mind. If you can tap a screen or click a button, you’ll be right at home.

How do I get KittyStitch?
Just visit app.kittystitch.com and use the app right from your browser — no download needed! You can even install it like a mobile app on your device.

Is KittyStitch free?
Yes! Most features are completely free. We’re planning to add optional upgrades later, like extra image storage and premium tools.

Will I lose anything if I don’t upgrade?
Nope! Your data and projects will stay safe and accessible in the free version.


App Features & Use

What can I organize with KittyStitch?
You can manage Projects, Fabrics, Patterns, Notions, Measurements, and Shopping Lists — all in one place.

Can I upload photos and PDFs?
Yes! You can upload JPG, PNG, WEBP and PDF files (up to 10MB each). More formats and bigger limits may come with premium options later.

Can I share my projects with others?
Yes! You can create a shareable link to show off your projects. No login required to view.

Is there a limit to how many projects or photos I can add?
Free users have a small limit on image uploads, but everything else is unlimited. We’re working on flexible options for those who want more!

Can I track my progress?
Yes — each project has a customizable checklist, notes, and even linked items like fabrics and patterns.


Devices & Account

Can I use KittyStitch on my phone or tablet?
Absolutely! KittyStitch is mobile-friendly and works in any browser. You can also “install” it like a regular app.

Can I use KittyStitch on more than one device?
Yes — just log in with the same account on any device to access your data.

Will my photos stay in the app even if I delete them from my phone?
Yes — once uploaded, they’re safely stored in the cloud.

Are my photos and data safe?
Yes — we use trusted cloud storage and industry-standard security practices to protect your files and information.


Troubleshooting

I lost my projects! Help!
Try refreshing the app or logging back in. Still missing? Contact us at hello@kittystitch.com.

Something looks broken or weird. What should I do?
Let us know! We’re constantly improving. Send a quick message and we’ll sort it out.

I’m not sure how to use a feature.
We’re building a Help section — but in the meantime, just reach out and we’ll guide you.

Still need help?
Visit our Contact page or email us anytime here — we’re happy to help!